period.lk respects your privacy. Period care is personal, and we treat your information that way. This policy explains what we collect, why, and what control you have.
Who we are
period.lk is an online store based in Colombo, Sri Lanka, selling reusable period panties and period care products across the island.
What we collect
- Order information: your name, delivery address, phone number and email address — needed to process and deliver your order.
- Payment information: for cash on delivery we hold no card details at all. For online payments, card data is handled directly by the payment provider — it never reaches our servers.
- Account information: if you create an account, your login details and order history.
- Messages: anything you send us by email, WhatsApp, or a contact form.
- Usage data: anonymous information about how visitors use the site, via cookies and analytics.
Why we use it
- To process, pack and deliver your order, and to contact you about it.
- To handle returns, exchanges and customer support.
- To improve the site, our products and our service.
- To send you updates — only if you asked for them. You can unsubscribe from any email in one click.
Who we share it with
We do not sell your personal information. Ever. We share only what is necessary with:
- Delivery partners — your name, address and phone number, so your parcel arrives.
- Payment providers — to process online payments securely.
- Service providers — such as our website host and analytics tools, under confidentiality obligations.
Discreet delivery
Every order ships in plain, unmarked packaging. Nothing on the outside indicates what is inside or which store it came from.
Cookies
We use cookies to keep your shopping cart working, remember your preferences, and understand how the site is used. You can block or delete cookies in your browser settings — note that the cart and checkout need certain cookies to function.
How long we keep it
Order records are kept as long as needed for accounting, warranty and legal purposes. Marketing contact details are kept until you unsubscribe.
Your choices
You can ask us to show you the personal information we hold about you, correct anything inaccurate, delete your information where we are not required to keep it, or stop marketing messages. Email periodpanties.lk@gmail.com and we’ll respond.
Security
The site runs over an encrypted HTTPS connection and access to order data is restricted to people who need it. No system is perfectly secure, but we take reasonable steps to protect your information.
Changes to this policy
If we update this policy, the revised version will be posted on this page.
Contact us about privacy
period.lk
149/2 Kolonnawa Road, Colombo 09, Sri Lanka
Email: periodpanties.lk@gmail.com
Phone / WhatsApp: +94 74 101 2016